Concept Software and Services (“we”, “us”, or “our”) is committed to protecting the privacy of our clients and users of our services. This Privacy Policy outlines how we collect, use, and protect information when you use our text message service.

Information We Collect

We collect limited information necessary to provide our consulting services and to facilitate communication through text messages. This may include:

  • Contact Information: When you engage with our consulting services or subscribe to our text message service, we may collect your name, phone number, and email address.
  • Communication Data: We collect information related to the text messages sent and received, including message content, timestamps, and delivery status.
  • Phone numbers and SMS : The consumer texts in our number they found online and asks questions about our products. We simply answer their questions and send no further messages. Phone numbers obtained in the process and SMS sent will not be sold or disclosed to any unrelated third party without consumer’s prior consent, except in cases when we believe in good faith that we have a legal obligation to disclose such Personal Information.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Consulting Services: We use your contact information to communicate with you regarding our consulting services and to provide relevant information and updates.
  • Text Message Communication: We use your phone number to send important updates, reminders, and other relevant information via text message.
  • Improving Our Services: We may analyze communication data to improve the quality of our consulting services and to better understand client preferences and needs.

Data Security and Protection

We take appropriate measures to safeguard the information we collect and to prevent unauthorized access, disclosure, alteration, or destruction. This includes implementing technical, physical, and administrative security measures to protect your data.

Third-Party Service Providers

We may engage third-party service providers to assist us in delivering our consulting services and managing our text message communications. These service providers are contractually obligated to use the information only for the purposes of providing the services we request and in compliance with this Privacy Policy.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it in accordance with our data retention policies.

Your Choices

You have the right to opt out of receiving text messages from us at any time. You can unsubscribe by following the instructions provided in the text messages or by contacting us directly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [info@concept-inc.com].