{"id":6559,"date":"2023-06-01T09:08:51","date_gmt":"2023-06-01T09:08:51","guid":{"rendered":"https:\/\/www.concept-inc.com\/?post_type=service&#038;p=6559"},"modified":"2025-10-03T08:38:41","modified_gmt":"2025-10-03T08:38:41","slug":"managed-services","status":"publish","type":"service","link":"https:\/\/www.concept-inc.com\/index.php\/service\/managed-services\/","title":{"rendered":"Managed Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6559\" class=\"elementor elementor-6559\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9feb006 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9feb006\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd9fd8f\" data-id=\"cd9fd8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f476dab elementor-widget elementor-widget-creote-title-v1\" data-id=\"f476dab\" data-element_type=\"widget\" data-widget_type=\"creote-title-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title_all_box style_one  dark_color\">\r\n       <div class=\"title_sections left\">\r\n            <div class=\"before_title\">\r\n         Welcome to Concept's      <\/div>\r\n                                  <div class=\"title\">  Managed IT Services<\/div>\r\n                            <p>  Managing complex IT infrastructure can be challenging and time-consuming. Concept's Managed IT Services provide a proactive and cost-effective solution to ensure your technology systems run smoothly while you concentrate on driving your business forward. Our team of skilled professionals will monitor your systems round-the-clock, resolve issues promptly, and implement robust security measures to safeguard your data and operations.<\/p>\r\n         <\/div>\r\n               \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ff7de0 elementor-widget elementor-widget-text-editor\" data-id=\"0ff7de0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 22-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h3>Our Managed IT Services Offerings<\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e962ad8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e962ad8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a0d0549\" data-id=\"a0d0549\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-016cb2b elementor-widget elementor-widget-creote-process-v1\" data-id=\"016cb2b\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\" icon-24-hours1\"><\/span>\r\n                  <div class=\"number\">\r\n            01         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            24\/7 Network Monitoring and Support            <\/a>\r\n         <\/h2>\r\n                           <p>  We monitor your network infrastructure, servers, and devices to detect and resolve issues before they impact your operations. Our team is available round-the-clock to provide immediate support and ensure maximum uptime.\n<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d46c4ab\" data-id=\"d46c4ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f9356b elementor-widget elementor-widget-creote-process-v1\" data-id=\"2f9356b\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\"fa fa-address-card\"><\/span>\r\n                  <div class=\"number\">\r\n            02         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            Help Desk Support            <\/a>\r\n         <\/h2>\r\n                           <p>  Our dedicated help desk team offers comprehensive technical support to address your employees' IT issues promptly. Whether it's hardware, software, or connectivity problems, our experts are just a call away.\n<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e4f1c83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4f1c83\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5be2c90\" data-id=\"5be2c90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0e9443 elementor-widget elementor-widget-creote-process-v1\" data-id=\"a0e9443\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\"fa fa-database\"><\/span>\r\n                  <div class=\"number\">\r\n            03         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            Data Backup and Disaster Recovery            <\/a>\r\n         <\/h2>\r\n                           <p>  We implement secure data backup solutions and disaster recovery plans to protect your critical business data from potential threats. In the event of a data loss or system failure, we ensure a swift recovery, minimizing downtime and data loss.\n<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d93a0c4\" data-id=\"d93a0c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4410ba7 elementor-widget elementor-widget-creote-process-v1\" data-id=\"4410ba7\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\"fa fa-user-secret\"><\/span>\r\n                  <div class=\"number\">\r\n            04         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            Cybersecurity Solutions            <\/a>\r\n         <\/h2>\r\n                           <p>  We deploy robust security measures to protect your systems and data from cyber threats. Our services include firewall management, anti-malware protection, intrusion detection, vulnerability scanning, and security patch management.<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dabee94 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dabee94\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ce089b0\" data-id=\"ce089b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd13a35 elementor-widget elementor-widget-creote-process-v1\" data-id=\"bd13a35\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\" icon-cloud\"><\/span>\r\n                  <div class=\"number\">\r\n            05         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            Cloud Services            <\/a>\r\n         <\/h2>\r\n                           <p>  We help you harness the benefits of cloud computing by assisting in cloud migration, infrastructure setup, and ongoing management. Our experts ensure your data is securely stored and accessible from anywhere, enabling scalability and cost optimization.<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b245404 elementor-widget elementor-widget-text-editor\" data-id=\"b245404\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Why Choose Concept for Managed IT Services?<\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8878e elementor-widget elementor-widget-creote-list-items-v2\" data-id=\"7a8878e\" data-element_type=\"widget\" data-widget_type=\"creote-list-items-v2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n<ul class=\"list_items_new_box type_one \">\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Proactive Approach:<\/b> Our team takes a proactive approach to IT management, identifying and resolving potential issues before they cause disruptions or downtime.\n       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Experienced Professionals: <\/b>Our skilled technicians and engineers possess extensive experience in managing diverse IT environments, ensuring the highest quality of service.\n       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Scalable Solutions:<\/b> We offer flexible and scalable managed services tailored to your business's unique requirements, allowing you to pay for the services you need as you grow.       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Cost Efficiency:<\/b> Outsourcing your IT management to Concept can result in significant cost savings compared to maintaining an in-house IT department.\n       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Peace of Mind:<\/b> With Concept as your managed IT services provider, you can have peace of mind knowing that your technology infrastructure is in capable hands, allowing you to focus on your core business operations.\n       \r\n    <\/li>\r\n    <\/ul>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea1af0e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ea1af0e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-370a173\" data-id=\"370a173\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9c5ecc elementor-widget elementor-widget-creote-title-v1\" data-id=\"b9c5ecc\" data-element_type=\"widget\" data-widget_type=\"creote-title-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title_all_box style_one  dark_color\">\r\n       <div class=\"title_sections center\">\r\n                                  <div class=\"title\">  Our Success Snapshots<\/div>\r\n                         <\/div>\r\n               \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7673e9f elementor-widget elementor-widget-ucaddon_uc_card_post_carousel\" data-id=\"7673e9f\" data-element_type=\"widget\" data-widget_type=\"ucaddon_uc_card_post_carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<!-- start Post Carousel Lite -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.concept-inc.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.concept-inc.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='owl-carousel-css' href='https:\/\/www.concept-inc.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/owl-carousel-new\/assets\/owl.carousel.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Post Carousel Lite *\/\n\n#uc_uc_card_post_carousel_elementor_7673e9f *{\n  box-sizing:border-box;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f{\n  position:relative;\n  min-height:1px;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f .uc_image_carousel_content{\n\ttext-align:center;\n    display: flex;\n     flex-flow: column nowrap;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f .ue_post_carousel_item\n{\n  overflow:hidden;\n  \n}\n#uc_uc_card_post_carousel_elementor_7673e9f .uc_image_carousel_bg {\n  background-repeat: no-repeat;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f .uc_image_carousel_placeholder a{\n  width:100%;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f .uc_image_carousel_bg{\n  width:100%;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f .uc_image_carousel_placeholder{\n  overflow:hidden;\n}\n\n#uc_uc_card_post_carousel_elementor_7673e9f .ue_post_btn_holder\n{\n  margin-top:auto;\n}\n\n#uc_uc_card_post_carousel_elementor_7673e9f .uc_more_btn{\n\n  display:inline-block;\n  text-align:center;\n  text-decoration:none;\n} \n\n.uc_overlay_image_carousel .uc_more_btn{\n  text-decoration:none;\n  display:inline-block;\n}\n\n.uc_overlay_image_carousel .uc_post_title{\n  font-size:21px;\n  text-decoration:none;\n}\n\n#uc_uc_card_post_carousel_elementor_7673e9f .owl-nav .owl-prev{\n    position:absolute;\n    display:inline-block;\n    text-align:center;\n}\n#uc_uc_card_post_carousel_elementor_7673e9f .owl-nav .owl-next{\n  position:absolute;\n  display:inline-block;\n  text-align:center;\n}\n\n\n#uc_uc_card_post_carousel_elementor_7673e9f .owl-dots {\noverflow:hidden;\ndisplay:true !important;\ntext-align:center;\n}\n\n#uc_uc_card_post_carousel_elementor_7673e9f .owl-dot {\nborder-radius:50%;\ndisplay:inline-block;\n}\n\t#uc_uc_card_post_carousel_elementor_7673e9f .owl-stage\n        {\n            transition-timing-function: linear!important;\n        }\n\n\n\n<\/style>\n\n<div class=\"uc_overlay_image_carousel  \" id=\"uc_uc_card_post_carousel_elementor_7673e9f\" data-custom-sethtml=\"true\" >\n   <div class=\"uc_carousel owl-carousel owl-theme uc-items-wrapper\">\n   \t\t<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item1\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/17-1.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Specialty CRM<\/div><\/a>    <div class=\"ue_post_intro\">Cloud-native application focused on migrating and enhancing a legacy CRM platform from PEGA to AWS, primarily used by  Prescription Care Advocates (PCAs)<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item2\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/16.webp); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Steady State Support<\/div><\/a>    <div class=\"ue_post_intro\">Steady State Support for a suite of Applications in Medicare and Compliance Domain<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item3\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/15.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Coordination Of Benefits (COB)<\/div><\/a>    <div class=\"ue_post_intro\">Copay split, claim Centers, and billing responsibility. Business analysis, Business process modelling using Pega<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item4\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/14.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Pharmacy Benefit Management (PBM)<\/div><\/a>    <div class=\"ue_post_intro\">Event-driven, cloud-native microservices that support core pharmacy operations like prescription scheduling, virtual consultations, and delivery workflows<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item5\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/13-1.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Product Management<\/div><\/a>    <div class=\"ue_post_intro\">Agile product management for Specialty pharmacy &#8211; Core clearance. Product champion, Maintenance of product backlogs, and product release planning<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item6\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/12-1.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">M&A Architecture<\/div><\/a>    <div class=\"ue_post_intro\">Migration of domain infrastructure plan, integration touch points, workflow configurations that entail security, encryption, compliance, and data requirements.<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item7\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/11.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">CSB Application<\/div><\/a>    <div class=\"ue_post_intro\">Cloud-native application aimed at enhancing user benefits management and maintaining claims processing systems<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item8\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/10.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Broker and Party application<\/div><\/a>    <div class=\"ue_post_intro\">Support the enrolment, management, and servicing of Supplementary Benefits Products for brokers and parties<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item9\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/9.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Large-scale Application Modernization Initiative<\/div><\/a>    <div class=\"ue_post_intro\">Migrating over 10 enterprise applications from on-premises infrastructure to Cloud<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item10\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/8.png); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Supplemental Benefits<\/div><\/a>    <div class=\"ue_post_intro\">Migrating the existing component from AWS. IAC changes involve changing the Terraform code to establish different AWS stacks, like Lambda<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item11\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ben\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/7.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ben\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">BEN (Benefits Experience Navigator)<\/div><\/a>    <div class=\"ue_post_intro\">Development and enhancement of BEN. Features consist of CMS BID, Account Structure and User Management system.<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/ben\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ben\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item12\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/6.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Test Automation Services<\/div><\/a>    <div class=\"ue_post_intro\">Built the test strategy. End-to-end testing and automation for the Care Central Intake application.<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item13\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/5-1.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Customer Support Agents CSA tool<\/div><\/a>    <div class=\"ue_post_intro\">End-to-end development and deployment of the CSA tool on cloud<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item14\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/4.webp); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Patient Follow-up Management System<\/div><\/a>    <div class=\"ue_post_intro\">A multifaceted, proactive network of programs\u2014spanning case management, chronic disease care, behavioural health, maternity, health coaching, and continual care transitions<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item15\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/3.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Template Management Audit Tool<\/div><\/a>    <div class=\"ue_post_intro\">Web-based template management audit tool.   End-to-end development, cloud deployment for this scalable, high-performance application<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item16\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/2.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Pharmacy Services<\/div><\/a>    <div class=\"ue_post_intro\">Modernizing and automating the specialty pharmacy services offered by a health insurance major in US<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_7673e9f_item17\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/1.webp); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Contact Center Analytics<\/div><\/a>    <div class=\"ue_post_intro\">Escalation Prediction for customer service calls using  Machine Learning that can proactively identify calls that are likely to escalate, enabling support teams to intervene early<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n\n   <\/div>\t\n<\/div>\n\n<!-- end Post Carousel Lite -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Concept&#8217;s Managed IT Services offer comprehensive and proactive support to manage your IT infrastructure, ensuring optimal performance, security, and reliability. Partner with us to free up your resources and focus on your core business.<\/p>\n","protected":false},"featured_media":2181,"comment_status":"open","ping_status":"closed","template":"","service_category":[],"_links":{"self":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service\/6559"}],"collection":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service"}],"about":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/types\/service"}],"replies":[{"embeddable":true,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/comments?post=6559"}],"version-history":[{"count":7,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service\/6559\/revisions"}],"predecessor-version":[{"id":7524,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service\/6559\/revisions\/7524"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/media\/2181"}],"wp:attachment":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/media?parent=6559"}],"wp:term":[{"taxonomy":"service_category","embeddable":true,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service_category?post=6559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}