{"id":6557,"date":"2023-06-01T09:08:28","date_gmt":"2023-06-01T09:08:28","guid":{"rendered":"https:\/\/www.concept-inc.com\/?post_type=service&#038;p=6557"},"modified":"2025-10-03T08:38:16","modified_gmt":"2025-10-03T08:38:16","slug":"it-consulting","status":"publish","type":"service","link":"https:\/\/www.concept-inc.com\/index.php\/service\/it-consulting\/","title":{"rendered":"IT Consulting"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6557\" class=\"elementor elementor-6557\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9feb006 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9feb006\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd9fd8f\" data-id=\"cd9fd8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f476dab elementor-widget elementor-widget-creote-title-v1\" data-id=\"f476dab\" data-element_type=\"widget\" data-widget_type=\"creote-title-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title_all_box style_one  dark_color\">\r\n       <div class=\"title_sections left\">\r\n            <div class=\"before_title\">\r\n         Welcome to Concept's      <\/div>\r\n                                  <div class=\"title\">  IT Consulting Services<\/div>\r\n                            <p>  In today's fast-paced digital world, businesses must align their technology strategies with their overall business goals. Concept's IT consulting services provide the expertise and guidance you need to navigate the complex IT landscape, maximize efficiency, and drive innovation. Our team of experienced consultants will work closely with you to understand your unique challenges and develop tailored solutions to address them effectively.\n<\/p>\r\n         <\/div>\r\n               \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ff7de0 elementor-widget elementor-widget-text-editor\" data-id=\"0ff7de0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 22-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h3>Our IT Consulting Offerings<\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e962ad8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e962ad8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a0d0549\" data-id=\"a0d0549\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-016cb2b elementor-widget elementor-widget-creote-process-v1\" data-id=\"016cb2b\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\"fa fa-laptop\"><\/span>\r\n                  <div class=\"number\">\r\n            01         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            IT Infrastructure Assessment            <\/a>\r\n         <\/h2>\r\n                           <p>  We conduct a comprehensive analysis of your current IT infrastructure, including hardware, software, network, security, and cloud services. This assessment helps us identify areas for improvement and develop an optimized IT roadmap.\n<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d46c4ab\" data-id=\"d46c4ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f9356b elementor-widget elementor-widget-creote-process-v1\" data-id=\"2f9356b\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\"fa fa-code\"><\/span>\r\n                  <div class=\"number\">\r\n            02         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            Technology Strategy Development            <\/a>\r\n         <\/h2>\r\n                           <p>  We collaborate with you to define a technology strategy that aligns with your business objectives. Our consultants leverage their industry expertise to recommend the right technologies, solutions, and frameworks to support your growth and success.<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e4f1c83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4f1c83\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5be2c90\" data-id=\"5be2c90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0e9443 elementor-widget elementor-widget-creote-process-v1\" data-id=\"a0e9443\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\" icon-user-check\"><\/span>\r\n                  <div class=\"number\">\r\n            03         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            System Integration and Implementation            <\/a>\r\n         <\/h2>\r\n                           <p>  We assist in integrating new technologies seamlessly into your existing systems and ensure a smooth implementation process. Our experts work closely with your internal teams to minimize disruption and maximize the benefits of new technology investments.\n<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d93a0c4\" data-id=\"d93a0c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4410ba7 elementor-widget elementor-widget-creote-process-v1\" data-id=\"4410ba7\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\"fa fa-puzzle-piece\"><\/span>\r\n                  <div class=\"number\">\r\n            04         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            IT Project Management            <\/a>\r\n         <\/h2>\r\n                           <p>  We provide end-to-end project management for IT initiatives, ensuring timely delivery, budget control, and effective communication. Our project managers utilize industry-standard methodologies to ensure successful project outcomes.<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dabee94 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dabee94\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ce089b0\" data-id=\"ce089b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd13a35 elementor-widget elementor-widget-creote-process-v1\" data-id=\"bd13a35\" data-element_type=\"widget\" data-widget_type=\"creote-process-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"process_box style_one dark_color\" >\r\n   \r\n            <div class=\"process_box_outer\">\r\n            <div class=\"icon\">\r\n         <span class=\" icon-users\"><\/span>\r\n                  <div class=\"number\">\r\n            05         <\/div>\r\n               <\/div>\r\n            <div class=\"content_box\">\r\n                           <h2>    <a href=\"#\"   target=&quot;_blank&quot;  rel=&quot;nofollow&quot;>\r\n            IT Governance and Compliance            <\/a>\r\n         <\/h2>\r\n                           <p>  We help you establish robust IT governance frameworks and ensure compliance with relevant regulations and standards. Our consultants can guide you through audits, risk assessments, and policy development to enhance your security posture and maintain regulatory compliance.\n<\/p>\r\n               <\/div>\r\n   <\/div>\r\n     \r\n            \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b245404 elementor-widget elementor-widget-text-editor\" data-id=\"b245404\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Why Choose Concept for IT Consulting?<\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8878e elementor-widget elementor-widget-creote-list-items-v2\" data-id=\"7a8878e\" data-element_type=\"widget\" data-widget_type=\"creote-list-items-v2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n<ul class=\"list_items_new_box type_one \">\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Expertise and Experience:<\/b> Our team of seasoned consultants possesses extensive industry knowledge and a deep understanding of technology trends, allowing us to provide strategic and actionable advice.       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Customized Solutions: <\/b>We believe in delivering tailored solutions that address your specific business needs, taking into account your industry, size, and growth objectives. \n       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Vendor-Neutral Approach:<\/b> We maintain a vendor-neutral stance, ensuring that our recommendations are unbiased and focused solely on meeting your requirements.\n       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Integration and Interfaces:<\/b> Our consultants are skilled in managing complex IT integrations, minimizing disruption, and ensuring a smooth transition from legacy systems to new technologies.\n       \r\n    <\/li>\r\n        <li>\r\n        \r\n            <span class=\"fa fa-check-circle icon\"><\/span>\r\n            <b>Long-Term Partnership:<\/b>We aim to establish long-term partnerships with our clients, offering ongoing support, guidance and provide technology strategies to meet your consulting needs.\n\n       \r\n    <\/li>\r\n    <\/ul>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66d526b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66d526b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2cc476\" data-id=\"d2cc476\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-760ba18 elementor-widget elementor-widget-creote-title-v1\" data-id=\"760ba18\" data-element_type=\"widget\" data-widget_type=\"creote-title-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title_all_box style_one  dark_color\">\r\n       <div class=\"title_sections center\">\r\n                                  <div class=\"title\">  Our Success Snapshots<\/div>\r\n                         <\/div>\r\n               \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b060d5 elementor-widget elementor-widget-ucaddon_uc_card_post_carousel\" data-id=\"0b060d5\" data-element_type=\"widget\" data-widget_type=\"ucaddon_uc_card_post_carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<!-- start Post Carousel Lite -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.concept-inc.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.concept-inc.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='owl-carousel-css' href='https:\/\/www.concept-inc.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/owl-carousel-new\/assets\/owl.carousel.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Post Carousel Lite *\/\n\n#uc_uc_card_post_carousel_elementor_0b060d5 *{\n  box-sizing:border-box;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5{\n  position:relative;\n  min-height:1px;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .uc_image_carousel_content{\n\ttext-align:center;\n    display: flex;\n     flex-flow: column nowrap;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .ue_post_carousel_item\n{\n  overflow:hidden;\n  \n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .uc_image_carousel_bg {\n  background-repeat: no-repeat;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .uc_image_carousel_placeholder a{\n  width:100%;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .uc_image_carousel_bg{\n  width:100%;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .uc_image_carousel_placeholder{\n  overflow:hidden;\n}\n\n#uc_uc_card_post_carousel_elementor_0b060d5 .ue_post_btn_holder\n{\n  margin-top:auto;\n}\n\n#uc_uc_card_post_carousel_elementor_0b060d5 .uc_more_btn{\n\n  display:inline-block;\n  text-align:center;\n  text-decoration:none;\n} \n\n.uc_overlay_image_carousel .uc_more_btn{\n  text-decoration:none;\n  display:inline-block;\n}\n\n.uc_overlay_image_carousel .uc_post_title{\n  font-size:21px;\n  text-decoration:none;\n}\n\n#uc_uc_card_post_carousel_elementor_0b060d5 .owl-nav .owl-prev{\n    position:absolute;\n    display:inline-block;\n    text-align:center;\n}\n#uc_uc_card_post_carousel_elementor_0b060d5 .owl-nav .owl-next{\n  position:absolute;\n  display:inline-block;\n  text-align:center;\n}\n\n\n#uc_uc_card_post_carousel_elementor_0b060d5 .owl-dots {\noverflow:hidden;\ndisplay:true !important;\ntext-align:center;\n}\n\n#uc_uc_card_post_carousel_elementor_0b060d5 .owl-dot {\nborder-radius:50%;\ndisplay:inline-block;\n}\n\t#uc_uc_card_post_carousel_elementor_0b060d5 .owl-stage\n        {\n            transition-timing-function: linear!important;\n        }\n\n\n\n<\/style>\n\n<div class=\"uc_overlay_image_carousel  \" id=\"uc_uc_card_post_carousel_elementor_0b060d5\" data-custom-sethtml=\"true\" >\n   <div class=\"uc_carousel owl-carousel owl-theme uc-items-wrapper\">\n   \t\t<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item1\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/17-1.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Specialty CRM<\/div><\/a>    <div class=\"ue_post_intro\">Cloud-native application focused on migrating and enhancing a legacy CRM platform from PEGA to AWS, primarily used by  Prescription Care Advocates (PCAs)<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-crm\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item2\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/16.webp); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Steady State Support<\/div><\/a>    <div class=\"ue_post_intro\">Steady State Support for a suite of Applications in Medicare and Compliance Domain<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/steady-state-support-for-suite-of-applications-in-medicare-and-compliance-domain\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item3\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/15.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Coordination Of Benefits (COB)<\/div><\/a>    <div class=\"ue_post_intro\">Copay split, claim Centers, and billing responsibility. Business analysis, Business process modelling using Pega<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/coordination-of-benefit-cob\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item4\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/14.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Pharmacy Benefit Management (PBM)<\/div><\/a>    <div class=\"ue_post_intro\">Event-driven, cloud-native microservices that support core pharmacy operations like prescription scheduling, virtual consultations, and delivery workflows<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/pharmacy-benefit-management-pbm\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item5\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/13-1.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Product Management<\/div><\/a>    <div class=\"ue_post_intro\">Agile product management for Specialty pharmacy &#8211; Core clearance. Product champion, Maintenance of product backlogs, and product release planning<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/product-management\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item6\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/12-1.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">M&A Architecture<\/div><\/a>    <div class=\"ue_post_intro\">Migration of domain infrastructure plan, integration touch points, workflow configurations that entail security, encryption, compliance, and data requirements.<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ma-architecture\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item7\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/11.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">CSB Application<\/div><\/a>    <div class=\"ue_post_intro\">Cloud-native application aimed at enhancing user benefits management and maintaining claims processing systems<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/csb-application\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item8\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/10.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Broker and Party application<\/div><\/a>    <div class=\"ue_post_intro\">Support the enrolment, management, and servicing of Supplementary Benefits Products for brokers and parties<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/broker-and-party-application\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item9\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/9.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Large-scale Application Modernization Initiative<\/div><\/a>    <div class=\"ue_post_intro\">Migrating over 10 enterprise applications from on-premises infrastructure to Cloud<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/large-scale-application-modernization-initiative\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item10\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/8.png); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Supplemental Benefits<\/div><\/a>    <div class=\"ue_post_intro\">Migrating the existing component from AWS. IAC changes involve changing the Terraform code to establish different AWS stacks, like Lambda<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/supplemental-benefits\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item11\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ben\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/7.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ben\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">BEN (Benefits Experience Navigator)<\/div><\/a>    <div class=\"ue_post_intro\">Development and enhancement of BEN. Features consist of CMS BID, Account Structure and User Management system.<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/ben\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/ben\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item12\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/6.jpg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Test Automation Services<\/div><\/a>    <div class=\"ue_post_intro\">Built the test strategy. End-to-end testing and automation for the Care Central Intake application.<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/test-automation-services\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item13\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/5-1.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Customer Support Agents CSA tool<\/div><\/a>    <div class=\"ue_post_intro\">End-to-end development and deployment of the CSA tool on cloud<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/customer-support-agents-csa-tool\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item14\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/4.webp); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Patient Follow-up Management System<\/div><\/a>    <div class=\"ue_post_intro\">A multifaceted, proactive network of programs\u2014spanning case management, chronic disease care, behavioural health, maternity, health coaching, and continual care transitions<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/patient-follow-up-management-system\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item15\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/3.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Template Management Audit Tool<\/div><\/a>    <div class=\"ue_post_intro\">Web-based template management audit tool.   End-to-end development, cloud deployment for this scalable, high-performance application<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/web-based-template-management-audit-tool\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item16\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/2.jpeg); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Pharmacy Services<\/div><\/a>    <div class=\"ue_post_intro\">Modernizing and automating the specialty pharmacy services offered by a health insurance major in US<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/specialty-pharmacy-services\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n<div id=\"uc_uc_card_post_carousel_elementor_0b060d5_item17\" class=\"uc_image_carousel_container_holder ue_post_carousel_item ue-SS\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/\"><div class=\"uc_image_carousel_bg\" style=\"background-image:url(https:\/\/www.concept-inc.com\/wp-content\/uploads\/2025\/07\/1.webp); background-position:center;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n                <a href=\"https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Contact Center Analytics<\/div><\/a>    <div class=\"ue_post_intro\">Escalation Prediction for customer service calls using  Machine Learning that can proactively identify calls that are likely to escalate, enabling support teams to intervene early<\/div>    \n    <div class=\"ue_post_btn_holder\"><a class=\"uc_more_btn ue-dynamic-popup-single \" href='https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/' href=\"https:\/\/www.concept-inc.com\/index.php\/service\/contact-center-analytics-escalation-prediction\/\" target=\"_self\">Know More<\/a><\/div>    \n  <\/div>\n  \n    \n<\/div>\n\n   <\/div>\t\n<\/div>\n\n<!-- end Post Carousel Lite -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Concept offers expert IT consulting services to help businesses optimize their technology infrastructure and leverage the power of technology for growth and innovation. Partner with us to unlock your business&#8217;s full potential.<\/p>\n","protected":false},"featured_media":2181,"comment_status":"open","ping_status":"closed","template":"","service_category":[],"_links":{"self":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service\/6557"}],"collection":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service"}],"about":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/types\/service"}],"replies":[{"embeddable":true,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/comments?post=6557"}],"version-history":[{"count":14,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service\/6557\/revisions"}],"predecessor-version":[{"id":7521,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service\/6557\/revisions\/7521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/media\/2181"}],"wp:attachment":[{"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/media?parent=6557"}],"wp:term":[{"taxonomy":"service_category","embeddable":true,"href":"https:\/\/www.concept-inc.com\/index.php\/wp-json\/wp\/v2\/service_category?post=6557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}